+64 3 927 2313 Mon–Fri 9am–5:30pm · Sat 10am–3:30pm
Call usCall +64 3 927 2313
184 High Street, Hawera

Expert mobile phone repair & accessories you can trust

Whether it’s a cracked screen, a dying battery or water damage, our certified technicians bring your device back to life — usually the same day.

  • Opening hoursMon–Fri 9am–5:30pm, Sat 10am–3:30pm
  • Same dayMost repairs are finished the day you bring it in
  • Free quoteWe look at it and tell you the price before any work
Brands we repair
  • Apple
  • Samsung
  • Huawei
  • Oppo
  • Vivo
  • Google

Mobile World Hawera is an independent repair store. We are not an authorised service centre for, or affiliated with, any of these manufacturers. Brand names are shown only to help you identify your device.

What we fix

Phones, tablets and laptops

If it has a screen and a battery, bring it in. We will tell you honestly whether it is worth repairing before anything starts.

  • A hand holding a Samsung smartphone showing its home screen

    Smartphones

    Screens, batteries, ports.

  • A person holding a tablet, scrolling through an app

    Tablets & iPads

    Displays, batteries, charging.

  • A person typing on a laptop at a desk

    Laptops & Ultrabooks

    Hardware and software fixes.

Our mobile repairing

Repairs we handle every day

From cracked glass to corroded ports, our technicians diagnose and repair the most common phone problems with genuine parts and precision tools.

  • Hands using a small screwdriver to repair a disassembled phone

    Phone Screen Repair

    Cracked screen? We replace it fast, restoring full touch sensitivity and a crystal-clear display.

    Ask for a quote
  • A phone with a cracked, wet screen lying partly submerged in water

    Water Damage Repair

    Dropped your phone in water? We repair internal damage and protect your data from corrosion.

    Ask for a quote
  • A hand holding a phone showing a low-battery charging screen

    Battery Replacement

    Weak battery? We replace it quickly, extending your phone’s life and giving you all-day power.

    Ask for a quote
  • A man holding a phone to speak, with headphones around his neck

    Speaker & Audio Repair

    No sound or muffled audio? We fix speakers and mics for crisp, clear sound.

    Ask for a quote
  • A hand holding a phone showing a

    Signal & Connectivity Fixes

    Poor signal or dropped calls? We repair antenna and software issues for stable connections.

    Ask for a quote
  • A hand holding a phone showing a software warning icon

    Software & Performance Issues

    Phone lagging or freezing? We remove bugs, boost speed, and protect your data safely.

    Ask for a quote
Quick & easy process

How It Works

  1. 01

    Book or Walk In

    Book online, call us, or visit directly — no appointment needed, ever.

  2. 02

    Free Diagnostics & Quote

    We assess your phone, identify the issue, and give a transparent upfront quote.

  3. 03

    Certified Expert Repair

    Our skilled technicians use genuine parts to restore full performance, same day.

  4. 04

    Collect & Enjoy

    Pick up your repaired phone — tested, cleaned, and backed by a solid warranty.

Why choose us

Why choose MW Hawera?

  • Free Diagnostics

    No hidden fees — we inspect your phone for free before any repair begins.

  • Certified Technicians

    Experienced experts skilled in repairing all major brands and models.

  • Genuine Parts

    We use only original, high-quality parts for reliable and lasting performance.

  • Same-Day Service

    Fast turnaround — most repairs are completed the same day you bring it in.

  • Competitive Pricing

    Premium-quality repairs that fit your budget, no compromises.

  • Local & Trusted

    Proudly serving the Hawera community with honesty, care, and reliability.

Reviews

What our happy customers say

  • “The kind and knowledgeable staff found the perfect accessories for my phone. Fantastic help and a perfect fit — truly appreciated!”

    Gerard M.Mobile World customer
  • “Best shop in town! Great prices, sincere and smiling staff. Always a pleasure visiting.”

    Jagdeep S.Mobile World customer
  • “Got my phone fixed faster than expected! Friendly, professional, and super helpful team — highly recommended!”

    Ramandeep S.Mobile World customer
  • “Excellent customer service! Replaced my Bluetooth headset without any hassle. Honest, helpful, and fast service.”

    Aarron R.Mobile World customer
  • “Fantastic service and a huge selection of cases. The staff were extremely kind and helpful — highly recommend!”

    Aimee W.Mobile World customer
  • “Great service! They beat competitors’ prices, repaired my son’s tablet, and even custom-fitted a screen protector.”

    Johno R.Mobile World customer
  • “Had my phone screen fixed — quick service, great price, and the result was perfect. Highly recommend!”

    Brett C.Mobile World customer
  • “Wonderful service! Fixed my Z Flip screen in minutes at a great price and helped me choose a new case too.”

    Karen C.Mobile World customer
  • “Every visit is amazing! They fix things instantly, never overcharge, and are always so cheerful and helpful.”

    Sian W.Mobile World customer

These are genuine reviews left for the owner’s Mobile World stores and are reproduced here with their permission. The Hawera store is new, and its own Google reviews will appear here as they are left.

In store

Accessories, picked to fit your phone

Cases, cables and audio. Come in and we will match them to your exact model.

  • A pair of cream over-ear headphones with a leather headband

    Headphones

    Over-ear sound for home, study and travel.

  • A pair of black wireless earbuds

    Earbuds

    Wireless and wired, for calls and music.

  • A row of blank phone cases in assorted colours on display

    Mobile Cases

    Slim, rugged and wallet styles for your model.

  • A portable Bluetooth speaker with a wood-look finish

    Bluetooth Speaker

    Portable sound that goes where you do.

  • A coiled white charging cable

    Charging Cables

    USB-C, Lightning and micro-USB lengths.

  • An Apple Watch with a tan leather strap

    Smart Watches

    Apple Watch, Android and fitness watches, for every budget.

Questions

Answers before you ask

How long does a phone repair take?

Most common repairs — screens, batteries, charging ports — are completed the same day you bring the device in. Anything that needs a part ordered will take longer, and we will give you a time frame once we have looked at it.

Do I need to book an appointment?

No. Walk in any time we are open, Monday to Saturday, and we will take a look. If you would rather check we have the part for your model first, call us on +64 3 927 2313 or send a WhatsApp message.

How much will my repair cost?

Diagnostics are free. We assess the device, identify the fault and give you a transparent upfront quote before any work starts — so you decide with the price in front of you.

What parts do you use?

We use genuine, high-quality parts for the repairs we carry out. We are an independent repair store rather than an authorised service centre, so if part choice matters to you, say so and we will talk through the options.

Will I lose the data on my phone?

Most hardware repairs, such as a screen or battery replacement, do not touch your data. We still recommend backing your phone up first, because some faults and software repairs can require a reset.

Can you fix a phone that has been in water?

Often, yes. We open the device, clean it and assess the damage. Liquid damage is unpredictable — sometimes a clean-up is enough, sometimes components are beyond saving — and we will tell you honestly what we find before going any further.

Do you repair tablets and laptops too?

Yes. Tablets and iPads get the same attention as phones, and we handle laptop faults such as devices that will not power on, run slowly or overheat.

Where exactly are you?

184 High Street, right in the centre of Hawera. We are open Monday to Friday, 9am to 5:30pm, and Saturday, 10am to 3:30pm. Closed Sundays.

Visit us

Come and see us on High Street

Walk in Monday to Saturday. No appointment, no booking, no fuss.

Bring it in today

Send a photo of the damage on WhatsApp, or just walk in.